
Elyssa Lozano
This app is fine. I open it to try to get a clue on where I've lost an earbud. Every time, it asks me if I would like to opt in to find my Jabra, I say yes, and it acts as though the missing earbud has never been connected to the phone or app before. Every time. It's very frustrating. It's useless, because I keep thinking it's going to help but just end up wasting time. EQ options and all are fine. I do not understand the organization of the settings, if there is a system... It's unique.
1 person found this review helpful
Jabra by GN Hearing A/S
March 2, 2025
We are sorry that you cannot find your Jabra device. Find My Jabra shows the last locations that the Jabra was connected to your phone with GPS enabled. Find My Jabra must be enabled in Sound+ before it can track location. If the Jabra is not in range/powered on, Sound+ cannot track its location. For help go to About-Contact Jabra Support in Sound+

Shawn Robinson
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Had issues getting it to fully connect with my device after not using the buds for a while. LOTS of drops by the app which cripples the EA 75t buds. SO much functionality now that it's working. Love it! A couple of issues that stand out for me now: The buds are very app dependant, which is fine if that's your M.O. but I hate having to dig out the app when I want to use the buds, so having them in the drop-down is great, but the app needs a (resizeable and stackable) widget ASAP!
9 people found this review helpful
Jabra by GN Hearing A/S
March 6, 2025
Hello, Shawn - Thank you for reviewing the Jabra Sound+ app. We are always looking to improve our users' experience, and we appreciate your suggestions about having the app open upon connection and for a Sound+ app widget. If you have more feedback, do not hesitate to contact us (https://bit.ly/4cUhhDj). We are here to listen!

Darren Stephenson
Since the latest earbud software I've found them very glitchy not an issue I'd had before. A lot more noise on playback and the music will just stop in the earbuds, doesn't cut connection as the music is still playing on the phone but the phone still sees the earbuds and doesn't switch to the phone speakers. Stopping and starting the music doesn't appear to do anything. I'm having to switch tracks stop and start the music numerous times and it may come back, it's random
1 person found this review helpful
Jabra by GN Hearing A/S
December 18, 2024
Hello Darren Stephenson - Thank you for posting your review. We are sorry to learn that you are having this experience after updating the firmware in your Jabra device. We invite you to contact our Support Team for assistance in resolving the challenge. You can find contact information on the Jabra website at https://bit.ly/3EThuYN. Thanks again.